Hi, this is [first name], your pharmacist here at [pharmacy name]. You may have received a letter saying that we are no longer a preferred pharmacy for [plan name]. However this may not be the case, you can still use your [insurance name] plan at our pharmacy. Please call us at [phone number] so we can provide more information about this change or just stop by the pharmacy. Thanks, and we hope to see you soon. I would like to start this campaign on mm/dd/yyyy.

Recording instructions

Default Parameters

Patients: All patients 18- 100 years of age who are associated with the plan

Day/Time: Monday – Friday, 10am – 5pm local time.

Maximum patients called per day: 100